According to Gartner Group, Managed Services is the fastest growing information security arena, largely due to the skyrocketing increase in the number of malicious attacks that compromise an enterprise's ability to efficiently reduce risk and protect IT investments.

The cost of outsourcing managed services is typically much less than employing this expertise in-house.

Technology on Premises takes a holistic view of your managed services, reviewing all components of your company's network perimeter and advising the appropriate tools to identify and mitigate risk and maintain a continuously effective security infrastructure. Our managed IT services utilize a series of "Best Practices" we have developed over years of experience.

Virtual Administrator from Technology on Premises provides affordable proactive IT management and support. Using remote technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently without fail

What does this mean for your growing business?

Proactive managed services eliminate the scenario of calling and waiting for the "computer guy". Potential issues and problems are prevented while systems and people remain productive and working. When problems do occur, response times can often be within minutes. In short, we keep your computer systems up and running and your people and business productive.

To keep you informed, you will receive regular communication and executive reports to let you know the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.

Virtual Administrator Benefits

• Reliability

• Security

• Consistency

• Productivity Gains

• Cost Management and Control

• Performance

• Managed Expansion and Growth

Virtual Administrator Features

• System Maintenance and Health Care
  The things you should have to help protect your PC, but probably don't because they're such a hassle—stuff like virus scanning, virus definition updates, firewall settings, system configurations, tune-ups, and file defragmentation—all delivered to you in the evening when you are not in the office.
  
• System Audit
  Complete computer inventory and software inventory. Scheduled LAN audits. Fully automated and always up-to-date.
   
• Remote Support
  Access computers remotely from anywhere. Secure and configurable.  Access PCs behind firewalls and NAT without port mapping or infrastructure changes.
   
• Patch Management
  Fully automated security patch scan, patch deployment and history with the click of a mouse. Scalable, secure, configurable and location independent.
   
• System Monitoring
  Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.
   
• Software Deployment
  Complete software installations and software updates across the organization with a mouse click. Easier and more flexible than SMS and other solutions.
   
• Network Policy Enforcement
  Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.
   
• Integrated Reporting
  Comprehensive integrated management and operational reports. Customizable, always available to users with permission.  View online or export to HTML, Word or Excel.

• Maximum Security
  Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets the network. Nothing for attackers to exploit.

---

Managed Service Levels

Technology on Premises can provide you with different levels of coverage based on your needs and your budget without compromising quality.

Level 1 Service Program
Provides the basic services to keep the workstation secure and notify us of any imminent problems.

• Security Patch Management

• System Log Monitoring

• Virus Protection Management

• Daily System Audits

• End User Support Portal

• Monthly Management Reports

Level 2 Service Program
Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.

• Security Patch Management

• System Log Monitoring

• Virus Protection Management

• Daily System Audits

• End User Support Portal

• Monthly Management Reports

• Application Deployment

• Application Addition and Change Notification

• Hardware Change Notification

• Security Log Monitoring

• Application Log Monitoring

• Spyware Removal and Management

• Bandwidth Usage Tracking

• Asset Management

• Report Generation

• TOPToGo Remote Control

Level 3 Service Program
The ultimate protection to keep critical workstations and users operational.

• Security Patch Management

• System Log Monitoring

• Virus Protection Management

• Daily System Audits

• End User Support Portal

• Monthly Management Reports

• Application Deployment

• Application Addition and Change Notification

• Hardware Change Notification

• Security Log Monitoring

• Application Log Monitoring

• Spyware Removal and Management

• Bandwidth Usage Tracking

• Asset Management

• Report Generation

• Remote Management

• TOPToGo Remote Control

• TOP Remote Desktop Support (SLA)