We're fast, we're flexible and we're here to help

Technology on Premises understands that every business has different technology needs, so we provide a full-range of support options to keep your business up and running. To help you cope with those inevitable technology glitches, all of our service level agreements include immediate 24/7 Emergency Support and a same-day guaranteed response time of four (4) hours for service, remote or onsite.

Contact our sales team to arrange a meeting today!

Monthly Fixed 'All-Inclusive' Support

• Unlimited Onsite and Remote Support


• Agreement Invoicing per Employee


• Set Monthly fee


• Discounted rate, less expensive than on-call support

Monthly Fixed Support

• Customized Onsite and Remote Support


• Agreement Invoicing per Device


• Set monthly managed services fee


• On-Demand Support Hours as needed

Time Block Support

If you're not sure how much support you need, you can purchase it in blocks of time

• Flexible number of technical support hours


• Service response predetermined

In-House or Outsourced Support

If you would like your own in-house engineer, but don't want to support your own department, Technology on Premises can place one of our highly skilled technicians at your facilities. Not only will we select an on-site engineer particularly suited to your IT needs, we will also familiarize several of our additional technicians as backup to assure you seamless support with your day-to-day computer operations.

• Set quarterly fee


• All the advantages of in-house engineer without the administrative overhead


• Additional personnel provide non-stop support

Projects

A project is a change to an environment such as a migration, upgrade, and move, implementation of a new technology or anything that requires assessing, planning, management, execution and post implementation. Projects are either fixed cost or based on current project rates and invoiced on a separate agreement, statement of work or proposal. Contact us for a Project Estimate, where we can evaluate and estimate your project requirements.